— privacy & cookies
Privacy, in plain English.
This notice explains what actually happens to information on this website. Last reviewed for this version of the site.
Who is responsible
PINEKITE TECH LTD, registered address 128 City Road, London, United Kingdom, EC1V 2NX, is the controller for personal information submitted through this website. Contact: kite@pinekitetech.dev, +44 7888 615903.
What the forms collect
The enquiry and help-desk forms send the details you type — name, email address and message, plus any optional fields you choose to fill in such as phone, organisation, project stage, goals, budget, timescale or affected area — to a script on our web server. That script checks the submission and asks the hosting provider’s mail system to send it to our company mailbox as an email. A reference code is shown to you if the mail system accepts it. Acceptance means the message was handed over for sending; it is not a guarantee of delivery.
The script does not store your message in a database. To limit abuse, it keeps a short-lived counter linked to a one-way hashed form of your IP address for about fifteen minutes. Our hosting provider may keep standard server logs, as most web hosts do.
Why we use it
We use form details only to reply to you and, if you go ahead, to discuss and deliver the work. The lawful basis is our legitimate interest in responding to enquiries, or steps taken at your request before entering into a contract. You give consent to this processing by ticking the box on the form.
How long we keep it
Enquiry emails that do not lead to work are deleted within twelve months. If we work together, correspondence is kept for as long as needed for the contract and our legal and accounting obligations.
Your rights
Under UK data protection law you can ask for access to, correction of, or deletion of your personal information, and object to or restrict its use. Write to us using the details above. You can also complain to the Information Commissioner’s Office at ico.org.uk.
External links
Links to other sites, including OpenStreetMap, take you to services with their own privacy policies. We do not embed their content on this site.
Photo credits
Photographs are licensed stock images used for illustration only. They do not show Pinekite Tech staff, clients, offices or projects.
- “Mobile app interface design with map and social feed” — via Unsplash, Unsplash Licence.
- “A minimal desk setup with a laptop and accessories” — via Unsplash, Unsplash Licence.
- “Business team collaborating and brainstorming in a meeting room with sticky notes” — via Pexels, Pexels Licence.
Fonts: Gabarito and Onest, SIL Open Font License 1.1, self-hosted.